Airlines to Introduce an 'Economy Minus' Class

2020-02-19 03:57:01    阅读:400023

Theres a new class of service coming to an aircraft near you: basic economy also dubbed by consumer advocates, economy minus or last class. Already offered by discount carriers and one major, Delta Air Lines, the product category is likely to intensify what critics call the industrys race to the bottom, as airlines cut amenities and services in order to satisfy bargain-hungry passengers and boost profits. Americas other legacy carriers, American Airlines and United Airlines, say theyre on the verge of introducing their own version of a basic economy fare. Until now, economy-class passengers flying one of the major airlines could expect a minimum level of service and amenities, including seats with at least 30 inches of pitch between them, a rough measure of legroom; the ability to change a reservation after paying a fee; the option to upgrade to a better seat; 三九众望一所归打一肖 free snacks; and one free carry-on.   Related Stories     World  3 Americans Killed in Tanker Plane Crash in Australia

    U.S.  FAA: Delta Flight Dumped Fuel Without Telling Controllers   With the new basic economy class, some, if not all, of these niceties may be lost. What would economy minus look like? Based on the disclosures from the industry thus far, passengers in basic economy will face one or

more of the following: The industrys smallest airline seats between 28 and 30 inches of seat pitch No itinerary changes or refunds No free carry-on bag Meals, snacks, sodas and entertainment are extra. No advance seat assignments  Of the majors, Delta was the first to introduce basic economy system-wide. The carrier quietly started a remodeling of its economy class, testing options as early as 2012. Among the amenities lost to Delta basic-economy passengers: the ability to alter the departure date or time, even if you pay a penalty; the option to upgrade to a better seat; and the choice of an advance seat assignment. The old economy class got renamed as Main Cabin, and kept many of the once-standard comforts of what u

sed to be called economy. Delta says it was just giving price-conscious customers what they wanteda no frills, low-cost alternative. Its popular in that it gives customers who are price sensitive, but not concerned with seat choice, exactly what they are looking for, said Anthony Black, a Delta spokesman. Customers enjoy knowing with Delta Basic Economy theyre getting a competitive price, free sodas and coffee, snacks, movies, SkyMiles and Deltas excellent operational service. United, American are following suit American says it plans to launch its basic economy product sometime in the first half of the year, but has declined so far to give any details of what it will look like. Scott Kirby, the president of the worlds largest carrier, told an earnings call last October Americans new product would be competitiv

e on price with ultra-low-cost carriers. The product would have less frills and a really cheap price, Kirby said.  Get The Brief. Sign up to receive the top stories you need to know right now. 

Thank you! For your security, we've sent a confirmation email to the address you entered. Click the link to confirm your subscription and begin receiving our newsletters. If you don't get the confirmation within 10 minutes, please check your spam folder.  United Airlines, meanwhile, has indicated it has similar plans, but hasnt unveiled the timing for the rollout of its version of economy-minus. Over time, wed like to give customers greater ability to choose fares that offer a varied set of amenities, whether they be fares that include multiple options or deeply discounted fares that would simply include the ticket, United spokesman Jonathan Guerin said. This would better permit our customers to choose their own mix of fares and frills and better enable us to compete with carriers that offer no-frills service. Pay less, for less In his comments to investors, Kirby suggested that more than half of Americans passengers would be willing to book a basic ticket because they arent frequent travelers or interested in a premium product. They dont want to pay extra just because theyre on a legacy carrier and are not necessarily interested in a better experience, he indicated. Major airlines, meanwhile, have already moved the seats closer together in economy, while installing more luxurious, lie-flat seats in the front. This article originally appeared on Fortune.com Contact us at editors@time.com.

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